We strive to provide the best possible service to students seeking internship placements and study abroad admission guidance. This Cancellation and Refunds Policy outlines the conditions under which you may request a refund for services rendered by Ambassadeur Francophone.
Refund Eligibility
- Refund Requests Within 7 Days: After making a payment, students may request a refund within 7 calendar days. Refund requests must be submitted in writing to admin@ambassadeurfranco.org. Please provide your payment details and reason for requesting the refund. Refunds will only be processed if the request is received within this 7-day period.
- Force Majeure: In circumstances beyond our control, such as natural disasters, war, strikes, or other events classified as force majeure, no refunds will be provided. We are unable to accept responsibility for such events, and refund requests related to these circumstances will not be entertained.
- Delays on Our End: If there are significant delays in delivering our services that are due to our actions or negligence, you are entitled to a full refund. Such delays include failure to provide internship placements or study abroad admission guidance within the agreed timeline. Please contact us at admin@ambassadeurfranco.org to initiate the refund process.
Important Notes
- Visa Processing: Please note that Ambassadeur Francophone provides guidance for internship placements and study abroad admissions but does not guarantee visa processing. We are not responsible for the decisions made by immigration authorities or any delays or issues related to visa applications.
- Processing Time: Refunds are processed within 14 business days of receiving a valid refund request. The funds will be returned via the original payment method used for the transaction.
- Non-Refundable Services: Certain administrative fees, such as application processing fees and service charges, may not be refundable. These fees will be clearly communicated to you before payment.
Contact Information
For any questions regarding our Cancellation and Refunds Policy, or to submit a refund request, please contact us at admin@ambassadeurfranco.org.